Shift times: 3pm-1130pm Monday - Friday
Direct Hire - Full Time with Benefits
Rate: $23-26hr
Must-haves
- 2+ years of experience within a helpdesk environment
- Good understanding of network troubleshooting to include connectivity and latency
- Understanding of ports, protocols, IP addresses
- Basic Windows and Linux commands
- Excellent communication and customer service skills
- must be comfortable working second shift: 3-1130 PM Mon-Fri
Plusses
- Physical security experience (access controls, CCTV, cameras, etc)
- Data center experience
- IT certifications (A+, Network+, Security+)
Day-to-Day
An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring.
