What This Position is All About
Under the direction of the Suite Manager, Fifth Avenue Club. The Fashion Consultant, Fifth Avenue Club is responsible for driving their individual Personal Shopping business by providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club sales volume. The Fashion Consultant will demonstrate consistent adherence to company standards and procedures.
Who You Are:
- You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption
- An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas and ways to drive your business with an entrepreneurial approach
- You act with customers in mind, and have great networking and relationship skills
- You put needs of internal and external customers first, and seek customer information when improving products and services
- You have ties to your community and have built relationships in your local market both personally and professionally
You Also Have:
- Minimum of 3 years of retail experience in a customer-focused luxury sales environment
- A passion for luxury fashion and lifestyle
- Experience working with sales quotas and comfort with meeting sales targets in a commission based selling environment
- An established network and/or client base on multiple Social Media platforms, and the ability to drive business digitally through content creation
As The Fifth Avenue Club Consultant, You Will:
- Maintain a consistent high level of customer service by creating and developing excellent client relationships.
- Initiate and utilize Club events in order to recruit new clients, increase sales, and develop existing clients.
- Proactively generate and share ideas with the Fifth Avenue Club team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
- Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business.
- Source product for client appointments through Saks Fifth Avenues various inventory networks including Flagship stores, the digital “endless aisle,” and distribution centers
- Engage with clients and perform basic alteration’s fittings with guidance and training from our Alterations Director
- Maintain a consistent digital presence to attract new clientele and drive your business both traditionally and through social media selling
- Act as a community and brand ambassador on behalf of Saks Fifth Avenue
- Ad hoc responsibilities as needed
Your Life and Career at SFA:
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
