Job Summary:
Innovive is a consistently growing B2B manufacturing company serving the biomedical research industry. We value hard work and credit the team for our success. The Regional Manager of Vivarium Solutions role is based in California and requires a highly motivated individual capable of working independently in a dynamic environment. This position involves daily interaction with both external and internal stakeholders and entails evolving responsibilities. The successful candidate will play a key role in ensuring compliance with state, local, and federal regulations for laboratory animal care and will oversee a team of operations managers, animal care technicians, research associates, and collaborate with veterinary and administrative support staff. Reporting to the Director of Vivarium Solutions, this role encompasses a broad range of responsibilities aimed at achieving superior customer satisfaction and regulatory compliance.
Position Responsibilities:
- Manage (and hire) animal care technicians. Supervise and manage operations managers, animal care technicians, and research associates.
- Assign duties and responsibilities to the operations management team and direct reports.
- Ensure compliance with state, local, and federal regulations governing laboratory animal care, including the Animal Welfare Act and the “Guide for the Care and Use of Laboratory Animals.”
- Train technicians on Innovive SOPs and ensure animal technicians follow procedures.
- Coordinate training and proficiency standards for animal technicians, ensuring adherence to procedures.
- Collaborate with clients, safety officers, veterinarians, and IACUC Chairs to implement safety and IACUC policies in vivaria.
- Conduct annual performance reviews and establish yearly goals for direct reports. Oversee performance reviews and goal-setting for all staff under your management.
- Participate in audits, site visits, or inspections by internal or external parties.
- As a direct supervisor, provide coaching, counseling, and troubleshoot personnel issues.
- Attend trade shows, industry events, and represent the company in public forums. Contribute to client contract development and strategies to maximize client value and company revenues.
- Participate in customer onboarding processes and manage customer expectations.
- Provide intelligence on key competitors to inform strategic decisions.
- Provide regular updates to business management and collaborate with company-wide resources to achieve superior customer satisfaction.
- Participate in company teams to build relationships with key accounts.
- Managed client engagement and relationship-building across multiple states/regions, ensuring consistent communication and tailored support to meet client needs
- Perform other duties as assigned.
Qualifications & Skills:
- Strong understanding of animal welfare and the ethical use of animals in research.
- Familiar with rodent research animal species (mice, rats) handling and their appropriate use.
- Expert understanding of animal research facilities, equipment, and supplies.
- Ability to apply fundamental principles of sanitation and disinfection.
- Familiarity with Innovive rack and caging systems.
- Flexible to adjust work schedules to accommodate varying workloads, including weekends, holidays, and evenings to accommodate business needs.
- Strong writing skills and ability to keep well-documented, accurate work records.
- Excellent communication skills.
- Able to work in a high-paced, quality, and customer service environment.
- Able to perform assigned tasks independently.
- Must be detail-oriented and able to multitask.
- Excellent work ethic and must be a team player.
- Demonstrate proficiency and accuracy in basic mathematical computation.
- Demonstrate proficiency in business software, email, etc.
- Understand basic animal techniques, including handling, dosing, blood/tissue collections, etc.
- Familiar with regulatory compliance (e.g., IACUC, NIH, AAALAC, OLAW, DEA, FDA).
- Understand management principles.
- Understand Human Resources basics.
- Physical dexterity to operate all job-related equipment.
- Ability to lift and move objects weighing up to 50 lbs.
- Work in a standing position requiring regular bending and stretching throughout the work shift.
Education and Experience:
- BS or BA degree is preferred but substantial experience may be substituted. AALAS certification is a plus.
- 4 years managing or leading in vivo vivarium staff; significant animal care exposure.
Location: San Diego or San Francisco, CA
Employment Type: Full-Time/ Exempt
Travel: Periodically travel to the East Coast for client interactions, relationship building, and training of team members to ensure consistent service quality and adherence to company standards.
Benefits Offered: We offer excellent benefit packages and employee programs including paid time off, paid holidays, medical, dental, vision, life insurance, disability insurance, FSA or HSA, 401k with Company match, EAP, employee discounts, and a casual work environment with excellent career development opportunities.
About Innovive
At Innovive, we understand that our success and continued growth wouldn't be possible without a dedicated, passionate, hardworking, and talented team. If you relish the challenge, thrive on finding solutions, and like being a part of a fast-growing company that helps make other people’s lives better, we would love to hear from you!
